If it’s your first time looking for information or wanting to reach out, we know it’s a big step. You probably feel a bit nervous, at the least. Rest assured, we’re here to help. You do not have to give your name, and what you talk about is 100% confidential. We won’t ask you for yours, but we will give you OUR name, so that if you contact us again you can talk to the same person. We are able to offer referrals, for example health services and social supports, right over the phone if you ask.
Contacting us via email
You can also contact us via email and the same 100% confidentiality applies. For our staff directory, click here or chose from the list below
- Support for persons newly diagnosed or living with HIV: Client Support & Programs Manager Chana Morgan
- Questions about HIV, HCV & STIs: Client Support & Programs Manager Chana Morgan
- Speakers & Workshop Requests: Executive Director Chris Aucoin
- For Trans-Specific Resources: Program Coordinator Hanley Smith
- Accounting & Financial: Program Support Ned MacInnis
- Fund Development & Events: Fund Development Officer Zach Nicholson
- Media or Adminstration Requests: Executive Director Chris Aucoin
Whoever you reach, your call or email is completely confidential. You can leave us a voice mail and we will do our best to get back to you quickly, if you ask. Please let us know if we can leave a message for you when we call. If you don’t explicitly say so, we won’t. We do not have Caller ID so we don’t know who you are or your phone number, and if you ask for us to call our phone number shows as “unlisted.”
We only accept collect calls from Provincial and Federal Institutions.
What can you expect if you drop in to our offices?
One of us will greet you and ask how we can help you. We don't ask your name; anything you discuss will be kept confidential. We will answer your questions about HIV, HCV or other STIs and if needed, we can provide supportive counselling. We offer free HIV self-tests, condoms and lube. You may look through our resource library and we offer the use of internet/computer.